MUMBAI: Mumbai Metro One, promoted by Reliance Infrastructure, has received the Great Place To Work certification, recognising employee feedback on workplace culture. The certification is awarded to organisations that achieve a minimum 70% positive score in an employee experience survey, which evaluates factors such as credibility, respect, fairness, pride and camaraderie. The assessment is conducted by Great Place To Work, which follows a standardised, research-driven methodology. Great Place To Work has been studying workplace practices for over three decades and analyses inputs from employees across more than 150 countries. The certification is largely based on employee responses rather than management submissions. According to Mumbai Metro One, the recognition reflects feedback from staff across operations, maintenance, customer service and support functions, who handle train operations, station management, safety and commuter interface on the Versova–Andheri–Ghatkopar corridor. Metro Line 1 operates 476 services daily. During peak hours, trains run at a frequency of 3 minutes 20 seconds, while off-peak services operate at intervals of 5 minutes 55 seconds. The first service starts at 5.30 am from both Versova and Ghatkopar, and the last service departs at 11.26 pm from Versova and 11.52 pm from Ghatkopar. Mumbai Metro One runs the east–west corridor connecting the western and eastern suburbs, making it one of the busiest rapid transit lines in the Mumbai Metropolitan Region.
